Terms of Service
Last updated: April 2026
These Terms of Service ("Terms") govern your use of the VitalChem website at getvitalchem.com (the "Website"), operated by Exact Sales LLC ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms.
Use of the Website
You may use this Website for lawful purposes only. You agree not to:
- Use the Website in any way that violates applicable laws or regulations.
- Attempt to interfere with the proper functioning of the Website.
- Reproduce, duplicate, or exploit any part of the Website without our express written permission.
- Submit false or misleading information through any forms on the Website.
Product Information & Disclaimers
VitalChem products are Chlorine Dioxide water treatment kits intended solely for water treatment purposes. By using our products, you acknowledge and agree that:
- Products must be used in accordance with the instructions provided and applicable EPA guidelines for water treatment.
- Products are not intended for medical use and are not intended to diagnose, treat, cure, or prevent any disease.
- You are responsible for following all safety instructions, including reviewing the Safety Data Sheet (SDS) provided with each product.
- Results may vary depending on water conditions and proper usage.
Amazon Purchases
VitalChem products are sold through Amazon.com. All purchases made on Amazon are governed by Amazon's terms and conditions, including their policies on returns, refunds, shipping, and payment processing. We are not responsible for Amazon's platform operations, but we stand behind the quality of our products and are available to assist with product-related questions.
Intellectual Property
VitalChem is a trademark of Exact Sales LLC. All content on this Website, including text, graphics, logos, images, and design elements, is the property of Exact Sales LLC and is protected by US intellectual property laws. You may not use, reproduce, or distribute any content from this Website without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Exact Sales LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our products. Our total liability for any claim related to the Website shall not exceed the amount you paid for the specific product giving rise to the claim.
The Website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
Indemnification
You agree to indemnify and hold harmless Exact Sales LLC from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Website, violation of these Terms, or misuse of our products.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Sheridan County, Wyoming.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms, please reach out through our Contact page.
Exact Sales LLC
30 North Gould St Ste R
Sheridan, WY 82801