Privacy Policy

VitalChem, a brand of Exact Sales LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit getvitalchem.com (the "Website").

Information We Collect

We collect information that you voluntarily provide through forms on our Website:

• Contact Form: name, email address, subject, and message content.
• Wholesale Inquiry Form: company name, contact name, email address, phone number, estimated volume, product interest, and message content.

We do not collect personal information automatically through tracking scripts, analytics tools, or advertising pixels.

How We Use Your Information

We use the information you provide solely for the following purposes:

• Responding to your inquiries submitted through the contact form.
• Processing and evaluating wholesale partnership requests.
• Communicating with you about your inquiry or request.

Third-Party Services

We use a limited number of third-party services to operate our Website:

• Resend: email delivery service used to process form submissions and send responses.
• Vercel: website hosting and infrastructure provider.
• Amazon:our products are sold through Amazon.com. Purchases made on Amazon are subject to Amazon's privacy policy.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our Website uses only essential cookies required for basic site functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. No analytics tracking is currently implemented on this Website.

Data Retention

Information submitted through our contact and wholesale inquiry forms is retained for business communication purposes. We keep this information for as long as necessary to fulfill the purpose for which it was collected and to maintain records of our business communications.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to know what personal information we have collected about you.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (we do not sell personal information).
• The right to non-discrimination for exercising your privacy rights.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any privacy rights, please contact us through our Contact page.

Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our Contact page.

Exact Sales LLC
30 North Gould St Ste R
Sheridan, WY 82801